Frequently Asked Questions

+ 1. Are there specific venues and vendors you recommend?

Yes, we love to recommend venues and have an exciting portfolio full of beautiful places to tie the knot. We work with vendors (the best in the industry) and match each couple with wedding professionals best suited for their wedding.

+ 2. What happens if it rains on my wedding day?

We always have a plan B in place in case of unpredictable weather on the wedding day.

+ 3. Will you be there on the day?

Yes, the number of coordinators and staff present on the day of depends on the size of your wedding (the wedding party and number of guests).

Industry Knowledge

From our friends over at The Knot — Associate Editor Maddy Sims shares all of the questions to ask a wedding planner. We’ve shared a bit of our own thoughts as well to help you check the planner off the list. Twenty-one questions really aren’t too much.

+ 1. Are you available on my wedding date?

You don't want to waste your time if they're not free on the chosen date. If your wedding date is still flexible and you'd be willing to wait to work with someone you love, ask for a few options so you can take them into consideration when you're finalizing your timeline.

+ 2. Can you work within our budget?

Our goal is to help you. Let us know if things don’t align with your budget. We’re full of options.

This question is great because it opens up the discussion about potential services they provide you within your budget. For example, if you love the planner but can't afford their full-time services, ask if they'd be willing to do part-time planning or month-of coordinating for a smaller fee instead.

+ 3. What sorts of services do you offer (month-of coordination, full-service planning, or à la carte planning)?

We offer full-service planning, month-of coordination, florals, and décor. Day-of coordination is an optional service, but we like having the opportunity to connect with our couples and become a part of a special, personalized experience.

It's good to ask for a thorough explanation of the types of ways a planner can help you with your wedding. This information will make it easier to decide what type of planner would be best for you. For example, if you're super-organized and have time to follow up with pros yourself, then you may only need someone for a coordination role. But if you're planning a destination wedding, it may be best to work with a full-time planner who can manage the logistics for you. It's also good to ask about design versus planning. (We) hear this statement a lot: “I need a wedding planner to turn my ideas into reality," which often means you need design help, not help with planning tasks like creating a timeline or managing their budget.

+ 4. How many meetings will we have, and how will we be involved?

We’re always busy at work with planning the details. With unlimited calls and emails, we become your right arm during the process. Should the pressure become too much (because you’re really excited about the big day), we’ll even show up for a coffee session.

This is when you should get an outline of what the wedding planning process would look like. Some planners will email you sketches and follow up over the phone, while others may create online inspiration boards and will verbally walk you through swatches and sample designs in person. Certain planners will ask you about each detail, while others wait and fill you in on everything all at once. There's no right workflow—it's all about what you like best.

Pre-Wedding Logistics

+ 5. Do you handle professional services, contracts, and payment processing?

No worries! We make sure our contracts and payment processing system are convenient while on the go.
The answer to this question should help you get a sense of how other vendors will be handled throughout the planning process. It's a good idea to figure out how planners prefer to work ahead of time. Some planners request a lump sum and then hire and pay pros for you. Others will request that you cut the checks for other pros yourselves. Our advice? It's generally best to pay your vendors directly instead of through your planner. This way, you'll have more control over the contract and your budget.

+ 6. Can you walk us through the process of selecting other vendors and how we would be involved?

You want to make sure you have the best team with you on your wedding day, so it's important to understand your planner's selection process. Professional wedding planners often spend time cultivating relationships with other wedding pros, so you'll be exposed to their already-built network. You'll also want to make sure they're sending the best people for the job your way. During the meeting, jot down some names of professionals they prefer to work with so you can do your research.

+ 7. Are you willing to step in as our advocate, conveying our visions and desires to pros when we can't?

Absolutely.

If your planner is speaking to other vendors directly, you want to ensure that they're confident and will ask for what you want.

+ 8. Will you handle the invitations, from wording and ordering to the addressing and mailing? What about guest list coordination and RSVPs?

Of course! We will help streamline the process for your formal wedding invitation suite. This is the fun part.
Full-service can mean different things depending on whom you ask, so find out if managing the guest list and invitations is part of their standard services or if it requires an additional fee.

+ 9. Do you handle rentals? Will you coordinate delivery, arrival, and set-up times with the photographer, the florist, the musicians, and the caterer/banquet manager?

You bet! Rental coordination is included in our planning services.

Again, you want to find out exactly what's included to make sure you're on the same page about what they will and will not take care of. If their role is more to consult with you on ideas and help you find and book your pros, then you may need to find a separate coordinator to help you take care of these day-of details.

Day-Of Logistics

+ 10. How many people on your staff will be at the wedding?

Find out how many assistants, coordinators, and event stylists your planner will bring on the day of, so you can rest assured that everything will be handled. The final size of the day-of team depends on your wedding's specific logistics, but they should tell you the number of staff members needed for the typical wedding they work on.

+ 11. Can you create a timeline that tells everyone involved in the planning process (other pros, members of the wedding party, to-be-weds, and families) what to do and when to do it? How will you make sure everyone sticks to the schedule?

Timelines are our favorite! Everyone will be in the know 2-4 weeks before your special day.

A wedding planner's role isn't just to manage the pros, but also your friends and family, which isn't as easy as you might think. They should tell you what their system is to make sure everything runs smoothly and on time.

+ 12. What happens if you're sick or otherwise unable to be there on the day of our wedding?

We partner with coordinator-friends in the wedding industry who will happily step in.
Back-up plans aren't just for outdoor weddings. You want to make sure they have someone capable on hand to take over if they get sick or can't make it that day, like another planner at their company or a seasoned assistant. They should also have a plan in place for what'll happen if they have to hand over your wedding to someone else in case of an emergency.

Planner Experience

+ 13. How many weddings have you planned?

We’ve lost count. Since 2014, our experience spans across the Carolinas and Georgia. We’re honored for the opportunities we’ve experienced both near and far. A little birdy is inquiring about our expansion into the Tennessee market. We’ll meet you there too!

Wedding-specific experience is a must when it comes to hiring a wedding planner. It's great if they've also planned parties and corporate events, but it's important to remember that those celebrations aren't the same as nuptials. Weddings have an emotional and personal element that other events don't. If they've worked as an assistant at a wedding under another planner, ask which weddings they specifically worked on and what their role was.

+ 14. How many weddings will you be working on throughout the entire process and on the day-of at the same time (day-of and throughout the entire process)?

We limit ourselves to 12-15 weddings per year. That’s only three weddings each quarter.

On the day of your wedding, you want the pro's full attention, so make sure they're not juggling multiple weddings at once. But, realistically, your planner will be working with other couples at the same time throughout the process. How many they can handle depends on the size of their team and whether the weddings are local or destination, so take note of details like that too.

+ 15. Have you planned any other weddings at our site?

It's a major bonus if your planner has planned a wedding at your venue before. They're likely familiar with the event staff, layout, and logistics, which can help the wedding day run more smoothly. They may also have specific suggestions or design ideas from working in the space before. If they've worked with your venue before, ask to see photos so you can start envisioning what your wedding might look like there, too.

+ 16. Do you do destination weddings?

Yes. Thank you for allowing us to enjoy the adventure with you! Ask if they'll not only travel to plan your wedding (most will for a fee), but also if they've planned an entire wedding weekend from afar.

This kind of planning requires an extra layer of coordination, so it's good to make sure they have some experience under their belts.

+ 17. What are some ideas you have for pulling off our vision?

It's okay if they don't cover every detail of what you want (you'll work together later on to hash out the specifics). But if all of their ideas are way off—like if you say you've always imagined a rustic wedding under the stars and they only suggest ballroom venues—that's a red flag.

+ 18. What's your secret for staying calm under pressure, and how do you deal with day-of disasters?

Prayer and iced coffee. No, really! We work well under pressure, and we’re grateful for the patience to service you and your guests with grace and gratitude.
This is a super important question to ask any potential wedding coordinator. Things like a full backup plan, how they stay organized to prevent problems, and the steps they take to fix unexpected issues all demonstrate whether or not they'll be able to take care of any situation on your wedding day.

+ 19. How do payments work (a percentage of our budget, a flat fee)? Will there be additional expenses on top of your base fee (travel, parking, food)?

The initial deposit is due upon signing the contract. Final payment is due 30 days before the wedding date. Travel and accommodation will be discussed before executing the contract.

You want to make sure you understand exactly what you're on the hook for before you sign the contract. Have them walk you through the payment system and any extra fees. That way, there won't be any surprises down the road.

For any planner and day-of coordination team, gratuity is always appreciated.

+ 20. What are some ideas you have for pulling off our vision?

Yes. We’re not Allstate, but you’re in good hands.

It's important that your planner has taken every step possible to protect you in case something goes wrong. You also need to find out if they have insurance and what types of scenarios it covers. For example, if the equipment used to lay the dance floor damages the venue, their insurance should cover those damages.

Follow Us On Instagram

Leave a Message

Thank you for your message. We will be in touch with you shortly.

Industry Knowledge

Pre-Wedding Logistics

Day-Of Logistics

Planner Experience

Leave a Message

Thank you for your message. We will be in touch with you shortly.

Frequently Asked Questions

Industry Knowledge

Pre-Wedding Logistics

Day-Of Logistics

Planner Experience

Send a Direct Message

Get in Touch

Get in Touch

Get in Touch